First Time Login

Phonenumber

Here you can choose between a landline and mobile phone number. With this method you will receive a call with your unique code. Enter this code to confirm the method.

Qaller app

To activate this function, you first need an active Qaller app with your account on it. Click here for the manual to link the Qaller app.

With this method, you will receive a unique code via the Qaller app. You will receive this code via a push notification.

Enter the code after selecting this method. You can set this as primary, if desired.

Attention! For this method, you need internet on your mobile phone.

Authenticator

With this method you can use an authenticator. This can be done with the Google authenticator, Microsoft authenticator, Cisco Deo Mobile, or any other preference.

1. Select the option "authenticator"
2. Scan the QR code with the desired authenticator
3. Fill in the code you receive from your authenticator
   

 Ideally, you should set up as many different methods as possible, so you always have an alternative in case one doesn't work!

Attention! When using the "Qaller app" method, you will need internet on your phone. This applies to future logins as well. 

Modify or Add MFA/2FA

1. Once logged in to the portal, click on your name
   
2. A window will slide open, click on your name 
   
   
   
   
3. A popup with all your settings will now appear, scroll to the bottom and click on "edit 2FA"
   
   
4. Enter your password and press next
   
5. Click at the bottom on "Add another verification method"
   
   
   
   
6. Select the desired method. Click at the top of this article on the selected method for more information.
   
7. To remove a method, click the cross next to the method you want to remove.
   

Set Primary Choice

1. Once logged in to the portal, click on your name
   
2. A window will slide open, click on your name
   
   
   
   
3. A popup with all your settings will now appear, scroll to the bottom and click on "edit 2FA"
   
   
4. Enter your password and press next
   
5. Now you will see a list of activated methods. Next to it, you will see "set as primary". Click there for the desired primary method.