Calling Anonymous

*31*[external number]

To call out anonymously for the next call only.

*32

To turn on/off anonymous calling for all subsequent calls.

Hot-desking / Identity Switch

*35

To log in/out on a device.

After an announcement you must enter your internal number and then the pin code.

*35*[usernumber]

To log in / out on a device.

After an announcement you must enter your pin code.

*35*[usernumber]*[pin]

To log in / out immediately on a device.

Takeover / Pick up

*8

To take over an incoming call within the entire company.

*8[usernumber]

To take over an incoming call from a specific user.

*8[groupnumber]

To take over an incoming call from a specific group.

Queues

*100

To log in / out of the queue(s) depending on your previous status.

*101

To log in to the queue(s).

*102

To pause your status in the queue(s).

*103

To log out of the queue(s).

Voicemail

*96

To listen to your personal voicemail.

*96 [voicemailbox-number]

To listen to the company's voicemail box(es).

Call Flow

local dialplan-number*[sequence number]

To activate / deactivate a specific diversion of a specific calling plan.