If you use a firewall that limits access from and/or to certain IPs, please whitelist the IP ranges listed below for both TCP and UDP.
Subnet | Start IP | End IP |
---|---|---|
185.19.236.0/22 | 185.19.236.0 | 185.19.239.255 |
Service | Port number | |
SIP | 5060 UDP 5060 TCP 5061 TLS |
|
RTP | ANY PORT - UDP | |
Provisioning |
https://dm.yealink.com 20.19.96.56 20.242.144.0 20.242.144.1 52.71.103.102 35.156.148.166 106.15.89.161 47.75.58.202 47.89.187.0 80 TCP |
|
Fonzie C2D + SIP calling | 116.203.206.88 116.203.244.240 WebRTC 8088-8089/TCP RTP 10000-60000/UDP websockets.myfonzer.com of 116.203.115.89 port 4343 88.198.109.252 port 1323 (Yealink phonebook) |
Do not forget: Disable SIP Application Layer Gateway (SIP ALG).
One last thing to check in the firewall is to allow fragmented packets. If we send packets of more than 1500 bytes, they will be sent in a fragmented way. Not all firewalls allow fragmented packets and this should also be checked.